Subscription Terms
Version 1.3 · Last updated 2026-09-06
THESE TERMS INCLUDE A BINDING ARBITRATION PROVISION AND A CLASS-ACTION WAIVER (SECTION 17) THAT AFFECT CUSTOMER'S LEGAL RIGHTS. SEE SECTION 17.
Version 1.3 | Effective Date: 2026-09-06 | Last Updated: 2026-09-06
*SummaBooking is a product of SummaCore LLC.*
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These SummaBooking Subscription Terms (this "Agreement") are entered into between SummaCore LLC, a Texas limited liability company ("SummaCore", "we", "us", or "our"), and the business or other organization accepting this Agreement ("Customer", "you", or "your"). This Agreement governs Customer's access to and use of SummaBooking, the software-as-a-service room and resource booking platform made available at app.summabooking.com (the "Service"). The Service does not include the public demonstration environment available at /demo (the "Demo Environment"). Access to the Demo Environment is governed solely by the separate Demo Terms, does not form this Agreement, and does not make the visitor a Customer or User.
The Privacy Policy describes our privacy practices and is referenced in Section 6. Appendix A (Early Access Period) is incorporated and applies as described in that Appendix. Use of the public demo environment is governed by a separate, standalone document, the Demo Terms, not by this Agreement. In the event of a conflict, an executed Order controls over this Agreement, and Appendix A controls, during the Early Access Period, over any conflicting provision of the body of this Agreement.
1. Agreement Formation
1.1 Acceptance. This Agreement takes effect when Customer clicks a box or button indicating acceptance in the Service's sign-up flow, executes an Order that references this Agreement, or first accesses or uses the Service, whichever occurs first (the "Effective Date"). Accessing or using the Demo Environment does not form this Agreement.
1.2 Organizational use only. The Service is offered to businesses and other organizations — including companies, non-profit organizations, co-working and shared-office operators, property managers, and community associations such as homeowners', condominium, and similar residential or membership associations — for scheduling and managing rooms and resources they own or administer, and to the individuals those organizations authorize as Users (for example, their employees and contractors, the occupants of a building or shared office they operate, or the residents and members of a community they administer). The Customer under this Agreement is always the organization, which is responsible for its Users under Section 2 and Section 3.5. The Service is not offered to, and may not be used by, individuals acting in a personal capacity outside of a Customer's Workspace, and consumer-protection regimes applicable to consumer offerings are not intended to apply to this Agreement.
1.3 Authority. The individual accepting this Agreement represents that they are at least 18 years old and have authority to bind the Customer entity to this Agreement. If the individual does not have that authority, or if Customer does not agree to this Agreement, Customer must not access or use the Service. The Service is intended for Users 18 years of age or older, and Customer will not authorize anyone under 18 as a User.
1.4 Affiliates. Customer's Affiliates may use the Service under Customer's account only as permitted by the applicable Order, and Customer is responsible for their compliance with this Agreement. "Affiliate" means an entity that controls, is controlled by, or is under common control with a party.
2. Definitions
Capitalized terms have the meanings given where defined in this Agreement, including the following:
- "Customer Data" means all data, records, resource and room configurations, booking and scheduling records, and other content submitted to the Service by or on behalf of Customer or its Users.
- "Order" means an ordering document or online checkout flow that identifies the fees, if any, and Subscription Term, and that references this Agreement.
- "Subscription" means the subscription to the Service in the billing interval, if any, stated in the Order or checkout flow. "Monthly Subscription" and "annual Subscription" refer to the billing interval so stated.
- "Subscription Term" means the initial subscription period stated in the Order, if any, and each renewal period. Where no Order exists (including during the Early Access Period), the Subscription Term is the period during which Customer maintains an active Workspace on the Service.
- "Users" means individuals authorized by Customer to use the Service under Customer's Workspace, including employees, contractors, and agents of Customer and its Affiliates and, where Customer operates a building, shared office, or community, the occupants, residents, or members Customer chooses to authorize. Customer is responsible for the acts of every User to the same extent as for its own acts.
- "Workspace" means the tenant account within the Service — created and administered through Customer's organization in the Service's identity provider — under which Customer's Users, resources, and Customer Data are organized.
3. The Service; Workspaces and Roles
3.1 The Service. Subject to this Agreement and payment of applicable fees, if any, SummaCore grants Customer a non-exclusive, non-transferable right during the Subscription Term to access and use the Service for Customer's internal business purposes. The Service provides tools for Customer to define bookable rooms and resources, and for Customer's Users to view availability and create, modify, and cancel bookings, within a single Workspace.
3.2 Pricing. The Service is offered on a single monthly Subscription: $49 per month per Workspace, which includes up to five (5) active rooms, plus $8 per month for each additional active room. A room is "active" while it is enabled for booking in the Workspace; a deactivated room does not count. Prices are in U.S. dollars, exclusive of taxes (Section 4.5), and are stated again in the Service's checkout flow and on the Workspace's Billing page at the time Customer subscribes. There is no free trial; the Demo Environment is available for evaluation. An Order may state different fees, in which case the Order controls.
3.3 Roles. Customer's Users hold one of the roles made available in the Service (currently member, admin, and owner, or their functional equivalents), each with a different scope of access to Customer's Workspace. Customer is responsible for assigning roles appropriately and for the consequences of a User's access at the role Customer assigns.
3.4 Changes to the Service. SummaCore may enhance, modify, or update the Service at any time, including adding, changing, or removing features, provided no change materially degrades the core functionality of the Service during a paid Subscription Term.
3.5 Inviting Users. Customer's admins add Users by inviting them by email through the Service. Customer represents that it has an existing relationship with, and authority to authorize, each person it invites (for example, as an employee, contractor, occupant, resident, or member), and will not invite people at random or for any purpose other than giving them access to Customer's Workspace. Each invitation causes one email to be sent to the invited address at Customer's request, identifying Customer's Workspace and the inviting admin; SummaCore sends no reminders and adds no marketing. SummaCore may rate-limit, hold, or refuse invitation sending that it reasonably believes is abusive, mistaken, or in breach of this Section, and may honor a recipient's request not to receive further invitations. An invitation does not itself make the recipient a User; a person becomes a User only by accepting the invitation with a verified email address that matches it.
4. Fees, Billing, and Renewal
4.1 When fees apply. Fees apply to a Workspace from the moment Customer starts a paid Subscription through the Service's checkout flow (or as an Order states). A Workspace that has not started a paid Subscription may be created, configured, and viewed, and members may be invited, but booking and room changes are paused until a Subscription is active; no fees accrue for such a Workspace. Starting a paid Subscription ends the Early Access Period for that Workspace (Appendix A).
4.2 Fees. Customer will pay the fees stated in Section 3.2, the checkout flow, or an Order. Fees are payable in U.S. dollars and are billed monthly in advance. When Customer activates a room beyond the five included, the additional room is charged immediately, prorated for the remainder of the current billing period, and then monthly with the Subscription. When Customer deactivates a room, its charge stops at the next renewal; no refund or credit is given for the remainder of the current period.
4.3 Payment and consent to recurring charges. Fees are processed through SummaCore's payment processor; Customer's payment details are entered directly with SummaCore's payment processor and are not stored by SummaCore. By starting a paid Subscription, Customer provides its express affirmative consent to enrollment in automatic renewal and authorizes recurring monthly charges to its designated payment method for each Subscription Term. That consent is captured by a separate, affirmative acknowledgment in the checkout flow, distinct from acceptance of this Agreement, and SummaCore retains a record of it. Except as expressly provided in this Agreement, fees are non-refundable.
4.4 Renewal; cancellation. Each Subscription Term renews automatically for successive periods equal in length to the then-current period (annual or monthly, as applicable), unless either party declines renewal as provided in this Section. For a monthly Subscription, Customer may cancel automatic renewal at any time through the Workspace's Billing page ("Manage billing"), which opens Customer's self-serve billing portal — the same electronic means used to subscribe; no telephone call or other additional step is required — effective at the end of the then-current billing period, with access continuing until then; SummaCore may likewise decline renewal of a monthly Subscription on at least 30 days' written notice, effective at the end of the then-current billing period. The Service currently offers monthly Subscriptions only. If an annual Subscription is offered in the future, it renews unless either party gives notice of non-renewal at least 30 days before the renewal date, which Customer may give through the self-serve mechanism described in this Section. For any Subscription, SummaCore will provide, at least annually, a reminder of the Subscription's material terms and of how to cancel or decline renewal. Before any material change to a Subscription takes effect, including a price increase, SummaCore will give clear and conspicuous notice and, where required by law, obtain renewed consent.
4.5 Taxes. Fees are exclusive of taxes. Customer is responsible for all applicable sales, use, and similar taxes, excluding taxes on SummaCore's income.
4.6 Non-payment. If a payment fails, SummaCore's payment processor retries the charge over a period of days and notifies Customer at the billing email address on file; booking and room changes continue during that retry period. If payment is still not collected, the Subscription becomes unpaid and booking and room changes are paused, as provided in Section 14.3, until payment succeeds or a new Subscription is started. A payment failure does not by itself delete Customer Data; Section 16 governs deletion.
5. Customer Data
5.1 Ownership. As between the parties, Customer owns all right, title, and interest in and to Customer Data.
5.2 License to SummaCore. Customer grants SummaCore a non-exclusive, worldwide, royalty-free license to host, copy, transmit, process, display, and otherwise use Customer Data solely as necessary to provide, secure, maintain, and support the Service in accordance with this Agreement and to comply with applicable law. SummaCore also processes account data and related information as described in the Privacy Policy.
5.3 No AI training on Customer Data. SummaCore does not use Customer Data to train, tune, or improve any artificial-intelligence model, and does not permit any third party to do so. The Service does not currently include any AI-assisted feature; this is a standing commitment regardless.
5.4 Usage statistics. SummaCore may generate and use aggregated, de-identified usage statistics about the operation and performance of the Service solely to operate, secure, and improve the Service. Such statistics will not identify Customer, its Workspace, or any individual.
5.5 Customer responsibilities. Customer is responsible for the accuracy and legality of Customer Data and for its Users' use of the Service, and represents that its use of the Service complies with applicable law.
6. Privacy and Security
6.1 Privacy Policy. SummaCore's Privacy Policy, available at https://app.summabooking.com/privacy, describes our practices with respect to personal information collected through the Service.
6.2 Security. SummaCore maintains reasonable administrative, technical, and organizational safeguards for the Service, described further in Section 15.
6.3 No Data Processing Addendum. SummaCore does not currently offer a Data Processing Addendum for the Service. A Customer that requires one before subscribing should contact SummaCore in advance. Nothing in this Section 6 should be read to promise that a Data Processing Addendum exists or applies.
6.4 Breach notice. SummaCore will notify Customer of a breach of system security affecting Customer Data without unreasonable delay, and in any case consistent with applicable law (including Tex. Bus. & Com. Code § 521.053).
7. Acceptable Use
Customer and its Users will not: (a) resell, sublicense, or provide the Service to third parties except as expressly permitted; (b) use the Service to develop a competing product; (c) circumvent usage limits or security controls; (d) upload malicious code; (e) attempt to gain unauthorized access to another Workspace or Customer Data not its own; (f) reverse engineer, decompile, or scrape the Service, except to the extent prohibited by applicable law; or (g) use the Service in violation of applicable law. SummaCore may suspend access as provided in Section 14.3 for a material violation of this Section.
8. The Service Is a Scheduling Tool
The Service helps Customer schedule and track bookings of rooms and resources that Customer defines. It does not determine, and SummaCore does not warrant, who should be permitted to book a given room or resource, what cancellation or no-show policy should apply as between Customer and its Users, or any safety, security, access-control, or other operational requirement relating to Customer's physical spaces or resources. Customer's own workplace and business policies govern the use of its rooms and resources, and Customer remains solely responsible for those policies and for their enforcement, whether or not the Service is used to schedule them.
9. Intellectual Property
9.1 SummaCore IP. SummaCore and its licensors own all right, title, and interest in and to the Service and all related intellectual property, including all improvements and derivative works. No rights are granted except as expressly stated in this Agreement.
9.2 Feedback. If Customer provides suggestions or feedback about the Service, SummaCore may use it without restriction or obligation, provided that SummaCore will not disclose Customer as the source or use Customer's Confidential Information or Customer Data in doing so.
9.3 Marks. Neither party may use the other party's names, logos, or trademarks without prior written consent.
10. Confidentiality
10.1 Definition. "Confidential Information" means non-public information disclosed by one party to the other that is designated confidential or that reasonably should be understood to be confidential given its nature and the circumstances of disclosure. Customer Data is Customer's Confidential Information. SummaCore's pricing (other than published list pricing), security information, and non-public product information are SummaCore's Confidential Information.
10.2 Obligations. The receiving party will use the disclosing party's Confidential Information only to perform under this Agreement, protect it with at least reasonable care, and not disclose it except to personnel, Affiliates, contractors, and advisors who need to know it and are bound by obligations at least as protective.
10.3 Exclusions; compelled disclosure. Confidential Information does not include information that is or becomes public through no fault of the receiving party, was known without restriction before disclosure, is independently developed, or is rightfully received from a third party. A party may disclose Confidential Information as required by law or court order, with prompt notice to the other party where legally permitted.
10.4 Duration. Confidentiality obligations survive for 5 years after termination, and for Customer Data and trade secrets, for as long as the information remains confidential or a trade secret.
11. Warranties and Disclaimers
11.1 Mutual warranties. Each party represents that it is validly existing and has the authority to enter into this Agreement.
11.2 Disclaimers. EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," AND SUMMACORE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. SUMMACORE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SUMMACORE MAKES NO SERVICE-LEVEL COMMITMENT OF ANY KIND; NONE EXISTS FOR THE SERVICE AS OF THIS AGREEMENT.
12. Indemnification
12.1 By SummaCore. SummaCore will defend Customer against any third-party claim alleging that the Service, as provided by SummaCore and used in accordance with this Agreement, infringes a U.S. patent, copyright, or trademark, or misappropriates a trade secret, and will indemnify Customer against damages, costs, and reasonable attorneys' fees finally awarded or agreed in settlement of such claim. If the Service is enjoined or likely to be enjoined, SummaCore may procure the right for Customer to continue using it, modify it to be non-infringing, or terminate the affected subscription with a pro-rata refund of prepaid, unused fees. SummaCore has no obligation for claims arising from Customer Data, combination of the Service with items not provided by SummaCore, modifications not made by SummaCore, or use in violation of this Agreement. This Section states SummaCore's entire liability and Customer's exclusive remedy for infringement claims.
12.2 By Customer. Customer will defend SummaCore against any third-party claim arising from Customer Data, Customer's or its Users' use of the Service in violation of this Agreement or applicable law, or Customer's own scheduling, access, or operational decisions concerning its rooms and resources, and will indemnify SummaCore against damages, costs, and reasonable attorneys' fees finally awarded or agreed in settlement of such claim.
12.3 Procedure. The indemnified party must give prompt notice of the claim, tender sole control of the defense and settlement to the indemnifying party (provided no settlement imposes non-monetary obligations on the indemnified party without its consent), and provide reasonable cooperation at the indemnifying party's expense.
13. Limitation of Liability
13.1 Exclusion of indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.
13.2 Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID OR PAYABLE BY CUSTOMER FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT FIRST GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
13.3 Carve-outs. The exclusions and cap in Sections 13.1 and 13.2 do not apply to: (a) Customer's payment obligations under Section 4; (b) either party's breach of Section 10 (Confidentiality), EXCLUDING liability arising from unauthorized access to or disclosure of Customer Data, which is addressed separately below; (c) either party's indemnification obligations under Section 12; (d) a party's gross negligence, willful misconduct, or fraud; or (e) Customer's violation of Section 7 (Acceptable Use).
13.4 Basis of the bargain. The limitations in this Section 13 are fundamental elements of the bargain between the parties and apply regardless of the theory of liability and even if a limited remedy fails of its essential purpose.
14. Term, Suspension, and Termination
14.1 Term. This Agreement begins on the Effective Date and continues until all Subscription Terms have ended or the Agreement is terminated as provided below.
14.2 Termination for cause. Either party may terminate this Agreement if the other party materially breaches this Agreement and fails to cure within 30 days after written notice, or becomes subject to insolvency, receivership, or similar proceedings not dismissed within 60 days.
14.3 Suspension. SummaCore may suspend access to the Service (in whole or in part) if reasonably necessary to prevent or address a security incident or material harm to the Service or other customers, if Customer materially violates Section 7 (Acceptable Use), or for non-payment once fees apply. SummaCore will give notice before suspension where practicable and will restore access promptly when the cause is resolved.
14.4 Termination for convenience by Customer. For a monthly Subscription, Customer may cancel at any time through the self-serve mechanism described in Section 4.4, effective at the end of the then-current billing period. For an annual Subscription, Customer may decline renewal as described in Section 4.4, effective at the end of the then-current Subscription Term. Cancellation does not entitle Customer to a refund of prepaid fees except as required by law.
15. Security
SummaCore maintains the following with respect to the Service: tenant isolation enforced at the database layer through row-level security tied to each Workspace, so that one Customer's Workspace cannot read or write another Workspace's data through the application; encrypted transport (TLS) for data in transit; hosting on infrastructure SummaCore manages and controls; and a least-privilege application account for the Service's database access. SummaCore does not claim any third-party security certification for the Service.
16. Effect of Termination; Data Export and Deletion
16.1 No self-serve export tool. The Service does not currently include a self-serve data-export tool. During the Subscription Term and for 60 days after termination or expiration of the final Subscription Term, SummaCore will, upon Customer's written request, provide a copy of Customer Data in a commercially reasonable machine-readable format within 30 days of that request.
16.2 Deletion. SummaCore will delete Customer Data from the production Service in accordance with its deletion schedule after the later of (a) 60 days following termination or expiration and (b) completion of any export request submitted within that 60-day period, and will delete Customer Data from backups within up to 40 additional days as backup media rotate, except for data SummaCore is required by law to retain.
16.3 Tenant deletion. Deletion of a Workspace before the end of a Subscription Term is currently performed by SummaCore on Customer's written request; the Service does not currently offer Customer a self-serve mechanism to delete its own Workspace.
16.4 Survival. Sections 4 (as to accrued fees), 5.1, 8, 9, 10, 11, 12, 13, 16, 17, 18, and 19 survive termination, together with any other provision that by its nature should survive. Sections 5.2 and 15 also survive, in each case for so long as SummaCore retains Customer Data.
17. Dispute Resolution; Binding Arbitration; Class-Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES CUSTOMER AND SUMMACORE TO RESOLVE DISPUTES THROUGH INDIVIDUAL BINDING ARBITRATION AND WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
17.1 Informal resolution. Before initiating arbitration, the parties agree to try to resolve any dispute informally by sending a written notice describing the dispute and the requested relief. If the dispute is not resolved within thirty (30) days, either party may proceed to arbitration.
17.2 Binding arbitration. Any dispute, claim, or controversy arising out of or relating to the Service or this Agreement will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its applicable commercial arbitration rules then in effect, rather than in court, except as provided below. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitration will take place in Harris County, Texas, or by videoconference, and the arbitrator's award may be entered in any court of competent jurisdiction.
17.3 Class-action waiver. CUSTOMER AND SUMMACORE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS PROCEEDING.
17.4 Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual-property or confidential information.
17.5 Opt-out. Customer may opt out of this arbitration agreement by sending written notice to the mailing address in Section 19.4 (email optional, if an email address is provided there) within thirty (30) days after the earliest of the formation events described in Section 1.1 to occur for that Customer. If Customer opts out, Section 18 governs where disputes are resolved.
18. Governing Law and Venue
This Agreement and any dispute arising out of or relating to it or the Service are governed by the laws of the State of Texas, without regard to conflict-of-laws rules, and, where applicable, the Federal Arbitration Act. Subject to Section 17, the state and federal courts sitting in Harris County, Texas have exclusive jurisdiction over any dispute not subject to arbitration, and the parties consent to personal jurisdiction and venue there. Notwithstanding Section 17, either party may seek injunctive or equitable relief in a court of competent jurisdiction as provided in Section 17.4. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
19. Modifications; General
19.1 Modifications to these Terms. SummaCore may update this Agreement from time to time. For material changes, SummaCore will give Customer at least 30 days' notice (by email to the account owner or in-Service notice) before the change takes effect; material changes take effect for Customer at the start of Customer's next Subscription Term unless Customer's continued use is otherwise required by law. If a material change is adverse to Customer, Customer may reject it by giving notice of non-renewal under Section 4.4.
19.2 Assignment. Neither party may assign this Agreement without the other party's prior written consent, except that either party may assign it in connection with a merger, acquisition, or sale of all or substantially all of its assets, with notice to the other party. Any other attempted assignment is void.
19.3 Force majeure. Neither party is liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including natural disasters, acts of government, labor disputes, utility or internet failures, and denial-of-service or similar attacks, provided the affected party uses reasonable efforts to mitigate.
19.4 Notices. Notices to SummaCore must be sent by mail to SummaCore LLC, 5900 Balcones Drive, Ste 100, Austin, Texas 78731, or by email to notices@summacore.com. Notices to Customer may be sent to the account owner's email address on file and are effective when sent.
19.5 Independent contractors; no third-party beneficiaries; waiver; severability. The parties are independent contractors; this Agreement creates no partnership, joint venture, agency, or employment relationship. There are no third-party beneficiaries to this Agreement. A waiver is effective only if in writing and signed by the waiving party. If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remainder will remain in effect.
19.6 Entire agreement. This Agreement, together with the Orders and, during the Early Access Period, Appendix A, constitutes the entire agreement between the parties regarding the Service and supersedes all prior or contemporaneous agreements and understandings on that subject. Terms in a Customer purchase order or vendor form are void and have no effect, even if signed or processed. The Demo Terms separately govern the Demo Environment and are not superseded by this Agreement.
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APPENDIX A — EARLY ACCESS PERIOD
*(To be removed upon general availability of the Service.)*
This Appendix A applies during the Early Access Period and supplements the Agreement. The "Early Access Period" means, with respect to the Service generally, the period before SummaCore has declared the Service generally available in writing, and, with respect to a particular Customer's subscription, ends earlier if an Order for that subscription expressly designates it as generally available. Unless an Order expressly states otherwise, all access to the Service (excluding the Demo Environment) and all subscriptions occurring during the Early Access Period are governed by this Appendix A. During the Early Access Period, the Service is offered on a pre-revenue basis, and billing features may be limited, disabled, or offered without charge, as stated in the applicable Order, if any. To the extent this Appendix A conflicts with the body of this Agreement, this Appendix A controls during the Early Access Period. This Appendix A automatically ceases to apply to a Customer's subscription upon the earliest of SummaCore's written declaration of general availability of the Service, that Customer's Order expressly designating its subscription as generally available, or Customer starting a paid Subscription for its Workspace through the Service's checkout flow (which is an Order designating that Workspace's subscription as generally available), at which point the body of the Agreement governs without modification by this Appendix A.
A.1 Access. During the Early Access Period, access to the Service may be limited, conditioned, delayed, or revoked at SummaCore's discretion.
A.2 Fees. Unless the Order states otherwise, no fees apply during the Early Access Period.
A.3 No service levels. The Service is provided on an as-available basis during the Early Access Period, with no availability, uptime, or support-response commitment of any kind, consistent with Section 11 (Warranties and Disclaimers).
A.4 Pre-release nature; as-is. The Service is provided for evaluation and may contain bugs, errors, and incomplete functionality; features may change or be removed; and the Service may be unavailable, interrupted, or reset without notice. CUSTOMER ACKNOWLEDGES THAT DURING THE EARLY ACCESS PERIOD THE SERVICE IS A PRE-RELEASE OFFERING PROVIDED "AS IS" AND "AS AVAILABLE," AND THAT SUMMACORE MAKES NO REPRESENTATION THAT IT WILL BE ERROR-FREE, UNINTERRUPTED, OR SUITABLE FOR ANY PARTICULAR PURPOSE.
A.5 Modification and termination. SummaCore may modify, suspend, or discontinue the Early Access Period offering, and may suspend or terminate Customer's access, for any reason and at any time, in its discretion.
A.6 Feedback. Feedback Customer provides about the Service during the Early Access Period is governed by Section 9.2.
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*SummaBooking is a product of SummaCore LLC.*